Virtual Receptionist

Responsibilities :

Welcome clients on the virtual reception console, the website or by email;

Answer incoming calls from de call center courteously and politely, note the telephone messages and determine clients' and colleague's needs in order to take the appropriate actions as requested;

Act as technical support for clients and colleagues (address their needs and inform the on the services offered by the enterprise);

Act as a liaison between clients and Project Managers;

Plan and coordinate meetings and appointments;

Assist in daily operations for enterprise effectiveness;

Manage and update documents;

Carry out any other tasks considered pertinent by the Director of Operations or the Coordinator of Humans Ressources within the range of the post-holder's skills.

Present a professional image and excel in customer service;

Ability to interact with professionalism and adopt a positive attitude at all times towards clients, colleagues and superiors;

Excellent communication, teamwork and constructive problem-solving skills;

Organised, proactive, autonomous, good ability to set priorities and multitask;

Ability to learn and acquire new skills rapidly and to adapt to new challenges and situations;

Ability to work under pressure;

Experience working remotely from home office;

Languages spoken and written: French and English (essential), Spanish or other languages (asset).

LOCATION

Work from your Home-Office

Can work from anywhere from Canada or USA, as long as we have openings in your area.

EDUCATION

College, Finished

Minimum 5 years Experience

Training in Business Administration, Marketing or Communications, is preferred.

REMUNERATION:

Based on experience

SCHEDULE:

Flexibles hours

Part-Time (minimum 15hours per week) or Full-Time (40hours)

Week-days, Evening & Week-end Shifts available

START DATE:

a.s.a.p.

MalOPlus™ Group Inc., provides Business Development services in the fields of Accounting, Administration and Marketing. Our goal is to help small and medium-sized businesses explore outsourcing solutions to minimize their administrative and operating costs. We also offer to home-based self-employed professionals, a network that provides contractual work.

MalOPlus™ Group Inc., is a collective of 3 companies operating under the MalOPlus™ Brand and a few other sister companies managing other Brands owned by MalOPlus™ Group Inc. This position is for one of these subdivisions.

Originally posted on Himalayas