Web Producer

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.

The Smartsheet Digital Marketing team is looking for a Web Producer who will help drive the workflow and execution of web experiences across our digital touchpoints.

This full-time position reports to the Senior Digital Experience Manager and can be located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer.

You Will:

Drive engagement on Smartsheet’s online web properties by executing content strategies and collaborating with stakeholders to create and publish web pages, supporting both ongoing updates and larger projects

Help coordinate and manage optimization efforts for our Digital Experience Optimization (DXO) program from concept to launch

General coordination of Optimizely A/B testing and personalization experiments

Own the publishing of web pages through our CMS system (Drupal)

Work with our Marketing Analytics lead to pull data and build insightful Analytics Reports (reporting on Website user metrics, traffic, bounce rate etc..) to measure and guide our Web efforts

You Have:

3-5 years Web production and CMS publishing experience (preferably Drupal)

Ability to partner effectively with internal stakeholders and external partners representing brand

Understand strategic, creative, and technically minded personas of website audience and customer journey

Excellent written and verbal communication skills

Basic SEO knowledge

Working experience of brand website content and operations

Working knowledge of HTML/CSS; JavaScript is a plus, but not required

General knowledge of image and asset creation and optimization for the web

Agility to quickly adjust priorities and shift direction

Flexibility to contribute to other projects as business needs require

Some Website A/B testing knowledge

Website publishing and content management experience (preferably Drupal)

Curiosity for all aspects of Digital Marketing and product offering

1-2 years SEO experience

2-3 years experience working in Google Analytics

Experience building Web Insight reports

Experience building chatbot experiences

Legally eligible to work in the U.S. on an ongoing basis.

You Are:

A self-starter who can work with minimal guidance

Someone that has attention to detail & highly accountable

Strong grammar skills and eager to learn domain knowledge

Not afraid to ask questions to ensure clarity and efficiency

Someone who enjoys and excels at seamlessly multitasking across a diversity of projects

A natural relationship builder

Current US Perks & Benefits:

Employer subsidized medical/vision and dental coverage for full-time employees

401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)

Monthly stipend to support your work and productivity

Flexible Time Away Program, plus Sick Time Off

US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans

US employees receive 12 paid holidays per year

Up to 24 weeks of Parental Leave

Personal paid Volunteer Day to support our community

Opportunities for professional growth and development including access to Udemy online courses

Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account

Teleworking options from any registered location in the U.S. (role specific)

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.

US Base Salary Pay Range

$60,000—$82,500 USD

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

#LI-Remote